Consumer claims support for UK firms
Consumer claims work is high volume and process driven, which is exactly where a dedicated full-time lawyer earns their keep. A lawyer placed through Singularity handles merits and prospects assessments, drafts claim documentation and correspondence for your firm to send, manages Ombudsman and regulatory processes, and keeps large caseloads moving.
They work inside your systems under your supervision, as qualified South African attorneys rather than England and Wales solicitors, with anything reserved carried out by your authorised lawyers.
What the work looks like
Case and matter work
- Financial mis-selling and housing disrepair matters
- Merits and prospects assessments
- Drafting claim documentation and legal correspondence, prepared for your firm to send
- Litigation and complaints management support
- Regulatory and Ombudsman process support
- Quantum and financial documentation review
Client and operational
- Claimant onboarding and query management
- Client communication and settlement support
- Liaising with lenders, defendants and third parties
- FOS referral and progression support
- High-volume matter progression and tracking
- File upkeep and evidentiary organisation
Volume is the point, not the problem
Firms running claims at volume usually do not need one more senior lawyer. They need reliable throughput: files that move, deadlines that hold, and correspondence that goes out on time. A full-time hire who owns that, and who stays rather than churning out after eight months, changes the economics of the whole book.
How the hire works
You tell us the seat you need filled. We search our network of more than a thousand South African lawyers and put forward a small shortlist, every candidate already scrutinised and interviewed by the lawyers on our own team. You interview them and choose. The search costs you nothing, there is no recruitment fee and no lock-in, and we replace the lawyer whenever you ask, whatever the reason. Your first hire through Singularity carries thirty days at our risk: if it is not a success you pay nothing for the month, and we still pay the lawyer.
Bring the seat you are struggling to fill.
Twenty minutes, no deck, no obligation. We will tell you honestly whether we can help.
Book a 20-minute callYour first placement starts with thirty days at our risk, not yours.